Frequently Asked Questions


Does Iris Tea & Bakery offer refunds?

If you cancel the order, the 50% of Cancellation Fee will be applied and you will receive in-store credit on a gift card. If you have any questions please call 718-888-1633.

Does Iris Tea & Bakery STILL A LOYALTY PROGRAM?

To all Loyalty Program members who have unused points or unused gift cards with a balance, these have expired on 1/31/2020. We apologize for any inconvenience.